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|Warranty||Audiocom Products - 1 year
Radiocom Products - 3 year
Headsets - 1 year
|Intercom Repairs||Telex Lincoln Facility
8601 East Cornhusker Highway
Lincoln, NE 68507
|Headset Repairs||Telex Glencoe Facility
1720 East 14th Street
Glencoe, MN 55336
|Defective Products||Telex requests that if you have a DOA or defective units that you contact them directly.
Technical Support: Lucky Montegomery 877-863-4169 x3930
|DOA||Please request a RMA here.
|Re-banding||Over the next three years the US FCC Broadcast Incentive Auction could reduce the number of available UHF bands. As this auction may affect RTS products, Telex's goal for the "Peace of Mind" program is to provide a safe haven for customers.
Telex's "Peace of Mind" program is an extended warranty which includes a one-time no charge re-banding of the UHF products listed in the document below customers that are impacted by the loss of certain FCC bands in their region. This offer begins with orders placed after March 21, 2016 and will be good for five years from the date of delivery to the end customer.
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