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Telex Intercom Dealer Portal
 
Warranty   Audiocom Products - 1 year
Radiocom Products - 3 year
Headsets - 1 year
 
Intercom Repairs   Telex Lincoln Facility
8601 East Cornhusker Highway
Lincoln, NE 68507
Phone: 800-553-5992
Fax: 402-467-3279
email: repair.lincoln@us.telex.com
 
Headset Repairs   Telex Glencoe Facility
1720 East 14th Street
Glencoe, MN 55336
Phone: 800-218-2410
Fax: 320-864-3225
email: repair.glencoe@us.telex.com
 
Defective Products   Telex requests that if you have a DOA or defective units that you contact them directly.
Technical Support: Lucky Montegomery 877-863-4169 x3930
 
DOA   Please request a RMA here.
 
Re-banding   Over the next three years the US FCC Broadcast Incentive Auction could reduce the number of available UHF bands. As this auction may affect RTS products, Telex's goal for the "Peace of Mind" program is to provide a safe haven for customers.

Telex's "Peace of Mind" program is an extended warranty which includes a one-time no charge re-banding of the UHF products listed in the document below customers that are impacted by the loss of certain FCC bands in their region. This offer begins with orders placed after March 21, 2016 and will be good for five years from the date of delivery to the end customer.
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